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Making the decision to use the Realogic suite of software solutions was a smart one. Realogic is committed to offering client support of the highest quality, providing different ways to submit issues, questions, and/or requests:

  • Use the Support Portal at Realogic Helpdesk
  • Submit a Ticket by email
  • Search our Help Center using the Support widget in the lower left-hand corner of this page. If no results, Contact us, enter details, and Send.

Realogic prides itself on its modern support structure and issue resolution methodology, ensuring a rapid response to potential issues. In our efforts to resolve your issues expediently, we ask that you have the following information ready when you contact us.

Contact Information

  • Name
  • Phone
  • Email

Product Information

  • Product Name (Abstract, Budget, or Tools)

For Realogic Abstract or Realogic Budget

  • Organization Name
  • User Login

For Realogic Tools

  • Software Version
  • License Code

Issue Description

  • Subject: (Header for the issue being reported)
  • Details: (a detailed description of the attempted action, the expected result and the actual output.)
  • Steps: (Please provide detailed steps to recreate the issue being reported
  • Attachment: (If applicable, please have a screenshot of the issue ready to attach to a support ticket).

Additional Information

  • Frequency and predictability of the issue (intermittent or consistent action failure)
  • Impact of issue (all users or isolated to single/group of users